Terms & Conditions and Returns Policy

Welcome to Seized Store, your go-to marketplace for seized, recovered, and surplus goods from across the UK. By purchasing from us, you agree to the following Terms & Conditions, including our Returns Policy. Please read them carefully before placing an order.

Nature of Products

• Random Selection: All purchases are randomly selected mystery assortments, meaning we do not guarantee specific items, brands, or product categories.

• Condition of Items: Items may be new, pre-owned, or in varying states of wear and usability. Some may require repairs, accessories, or additional components to function fully.

• Product Sourcing: Our inventory comes from a mix of seized goods, recovered property, surplus stock, and other legally acquired sources, including but not limited to police auctions.

• No Liability for Specific Contents: By purchasing, you accept that we are not liable for the specific items you receive or their resale value.

No Returns Policy

Due to the unique nature of our products, we do not accept returns or refunds for:

• Items that are damaged, missing parts, or non-functional.

• Items that do not meet personal expectations regarding value, type, or brand.

• Any dissatisfaction with the assortment received, as selection is completely random.

Your Legal Rights

Under UK Consumer Rights laws, customers may return an order within 14 days of receipt, but only if:

• The items do not match the description provided at checkout.

• The order is incomplete or missing a specified quantity of goods.

• The items received are not fit for purpose beyond the expected risks of seized goods.

This does not cover complaints regarding:

• The condition of items, as all purchases inherently involve risk.

• The types of products received, since every order is randomly selected.

Processing a Return

If you believe your purchase qualifies for a return under the conditions above, please contact our customer service team with your order details. Return shipping costs are the responsibility of the customer.

Final Agreement

By placing an order with Seized Store, you fully acknowledge and accept:

✅ The random nature of product selection.

✅ The potential for items to be in used, surplus, or seized condition.

✅ The strict no-returns policy except under the stated legal conditions.

We appreciate your understanding and hope you enjoy the thrill of discovering unique, high-value goods at unbeatable prices!